Dear Sir or Madam - Unit 10

  

1. Text 2 is written by Sarah Johnston in the purpose of …

    a. Requesting for service

    b. Requesting for compensation

    c. Requesting some money

    d. Warning the agency

    e. Threatening the agency

2. What problem did Sarah have?

    a. She couldn’t cook

    b. She had a problem with the agency

    c. She had a problem with the stove

    d. She had a problem with the manager

    e. She had to fix the stove herself

3. What do you call the kind of text 3?

    a. A letter of congratulations

    b. A letter of invitation

    c. A letter of condolence

    d. A letter of complaint

    e. A letter of application

Summary of 17 texts

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